I have to say... it ALWAYS pays to check around. I had 6 different shops keep my computer for 2 to 6 days. All of them told me my issue was unresolvable and attempted to upsell me hardware. Uglytroll spent less than 3 hours on the problem and was able to resolve my issue.
Thanks so much. I will definitely be referring you to everyone I know. Impressive work. EXTREMELY satisfied.
UglyTroll's has fixed problems in no time when other techs and people told me there was nothing to be done. He truly has a very broad base of knowledge.